Shipping and Delivery Policy
Xiangyang Tiaohui E-commerce Studio - Shipping and Delivery Policy
Thank you for shopping with Xiangyang Tiaohui E-commerce Studio! We are committed to providing you with fast and reliable shipping and delivery services. Please read our shipping and delivery policies carefully for more information.
1. Delivery Area
Our products can be delivered to all areas in Singapore. If you need delivery to other areas, please contact customer service@mail.pori-mall.com. Please check the delivery area at checkout or contact us to confirm the specific delivery area.
2. Processing Time
All orders are typically processed within 2-5 business days. During peak periods or holidays, processing time may be longer.
3. Delivery Time
Once your order is shipped, delivery time will vary depending on the destination and the selected delivery method. Standard delivery typically takes 7-14 business days.
Please note that actual delivery time may be delayed due to uncontrollable factors such as weather and customs inspections.
4. Shipping Fees
Shipping fees are calculated based on the weight, volume, and delivery destination of your order and will be displayed at checkout.
Free shipping may be available for orders above a certain amount. Please check the website for current offers for specific conditions.
5. Tracking Your Order
After shipping, you will receive an email with a tracking number to keep you informed of your order's status.
6. Customs and Taxes
International orders may incur additional customs fees or import taxes, which are the responsibility of the recipient.
We recommend that you understand your local customs policies and associated fees before placing an order.
7. Address Change
If you need to change your shipping address, please contact us as soon as possible. We cannot change the shipping address once your order has shipped.
8. Contact Us
For any questions or assistance regarding our shipping policy, please contact us at:
Phone: 19272791574
Email: service@mail.pori-mall.com
9. Policy Changes
We reserve the right to update or modify these Shipping and Delivery Policies at any time. All changes will be posted on this page.
Thank you for your understanding and support. We look forward to providing you with quality delivery service. If you have any questions, please feel free to contact us!