Warranty Policy

Xiangyang Tiaohui E-commerce Studio - Warranty Policy

Welcome to Xiangyang Tiaohui E-commerce Studio! We take product quality very seriously and offer warranty coverage on certain products to protect your rights. Please read the following warranty policy carefully:

1. Warranty Coverage

This warranty applies to specific products purchased from our store. The specific product details will indicate whether it is covered by the warranty.

This warranty only covers manufacturing defects and does not cover issues caused by misuse, negligence, or damage.

2. Warranty Period

The warranty period is 12 months from the date of purchase.

3. Warranty Service

During the warranty period, if the product is determined to be eligible for warranty service, we will provide a free repair or replacement.

To request warranty service, please contact us with proof of purchase (such as your order number and invoice).

4. Warranty Process

Contact our customer service team, describe the product issue, and provide relevant proof of purchase.

Our technical support team will provide a preliminary diagnosis and guide you on the next steps.

If you need to return the product, we will provide a return address and detailed instructions. Please note that shipping costs are the responsibility of the customer.
5. Contact Information
For warranty claims or any questions, please feel free to contact us:
Tel: 19272791574
Email: service@mail.pori-mall.com

6. Revisions
We reserve the right to update or modify this warranty policy at any time. Please check this page regularly for the latest updates.

Thank you for your trust in Xiangyang Tiaohui E-commerce Studio. We look forward to providing you with continued quality service!